15 October 2008

Founded in 1987, The Personnel People is a leading independent recruitment agency that operates across spheres – from factory workers and drivers, to administration and executive placements.

In 2005 the company upgraded its electronic payments system to Albany Software’s ALBACSip to improve the efficiency and speed of its payments procedure. The agency has to ensure that all temps are paid on time each week; therefore, cash flow running through the business must be consistent and substantial. “All our temps are paid weekly directly to their bank accounts, because they could be working at various different companies,” says Donna Howlet, payroll supervisor at The Personnel People.

The transactions performed with ALBACSip are mainly direct credits, including internal staff salaries as well as the payment of weekly wages for at least 200, and up to a possible maximum of 600 temps. “All payments are processed through ALBACSip,” says Howlet. “The Albany system is a lot swifter and simpler than our old-fashioned method of issuing cheques and as we have instant verification that all the money has been sent, nothing can be lost in the post. We don’t use cheques at all any more.”

Upgrading to ALBACSip was simple thanks to help from Albany, and included complete staff training on the new system. The solution is fully integrated with other applications in use at The Personnel People, such as TempAid 5 and Sage. ALBACSip electronically prepares and submits payment and collection data, based on all the information it extracts from these applications, directly to Bacs.

It is the time and cost savings that have proven particularly dramatic for The Personnel People since implementing the new solution. “Transactions that took days by cheque take minutes with ALBACSip and are also a fraction of the cost of cheque payments. I can’t fault the system,” concludes Howlet. “It’s maximised our resources and made the business run much more smoothly as a result.”

This article first appeared in the 2008 edition of the Finance on Windows Partner Guide.

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