Communications

BT introduces hosted Lync voice pilot

BT has developed an enterprise-class platform to host Microsoft Lync voice pilots for its US-centric customers in the company’s Texas operations centre.

The communications company unveiled the shared pilot platform at the Microsoft 2011 Worldwide Partner Conference in Los Angeles in July.

We're excited to be able to introduce customers to a low-risk opportunity to evaluate a production-class Lync environment while benefiting from substantially lower costs and faster time-to-production

Jason Cook, BT Global Services
 
Each pilot instance can support up to 250 users, and offers features including instant messaging, presence, audio/web/video conferencing, and voice capabilities.

"This pilot environment was designed to address the unique customer requirements for a Lync-based cloud managed service," said Jason Cook, chief architect and CTO, CPG and US and Canada, BT Global Services. "We're excited to be able to introduce customers to a low-risk opportunity to evaluate a production-class Lync environment while benefiting from substantially lower costs and faster time-to-production of a pilot compared to a typical on-premise systems integration project.

"This pilot offering expands the consulting and services solutions we offer to US domestic customers and complements our global strategic approach by continuing to drive innovation and business value into our core network services."

"Our goal is to work together to maximise the benefits of converged communications to increase business growth for our customers," added Kirk Gregerson, general manager, Microsoft Lync, Microsoft

BT currently provides managed Lync services as part of its BT One portfolio offering.

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