Manufacturing

Capgemini expands BPO contract with SKF

28 November 2007

Capgemini has extended its Business Process Outsourcing (BPO) engagement with SKF to include the group's US operations.

SKF, a leading global supplier of products, solutions and services in the area comprising rolling bearings, seals, mechatronics and lubrication systems, has been a client of Capgemini's technology services discipline for many years. In October 2006, this collaboration extended to include BPO with the signature of a seven-year BPO deal to provide finance and accounting services for several of their European operations. The present contract extension to SKF's US operations, aims to support the SKF global standardisation of financial operations across continents and numerous divisions of operation.

Finance and accounting services will be provided to SKF US at American business hours through Capgemini's Rightshore1 centre in Katowice, Poland, leveraging the existing BPO structure. More than 100 professionals will now serve SKF under the same governance structure.

In addition to providing full finance and administration standard services (accounts payable, accounts receivable and general accounting), Capgemini will support a services quality level compliant with business standards, including Sarbanes-Oxley legislation.

"This agreement is a concrete example of our long-term partnership with SKF and demonstrates their confidence in Capgemini. It also illustrates our clear objective to expand our BPO footprint worldwide," said Hubert Giraud, head of BPO at Capgemini.