Retail and Hospitality

Greggs continues J2 EPOS partnership

9 February 2012

Greggs, the UK’s largest retail baker, and J2 Retail Systems have completed their fifth year as EPOS partners.

The baker now has 4,000 J2 PC-based touchscreen terminals installed across 1,570 shops, and continues to play an active role in product design.

J2 hardware is space-efficient and practical. It’s very reliable and gives a long lifespan, so its value for money is good

Roy McDougal, Greggs Roy McDougal, head of IT at Greggs, said: “For five years now, J2 has supplied us with EPOS units that are ideal for our retail bakery environment. J2 hardware is space-efficient and practical. It’s very reliable and gives a long lifespan, so its value for money is good.

“In 2006, we were looking for a partner who could give us an EPOS terminal with all the I/O and CPU in the head. We ended up collaborating with J2 on a terminal that was bespoke-developed for us.”

J2 designers have developed thin-client hardware with various mounting options to maximise the space Greggs has available for customer service.

Use of flashcard technology negates the need for a hard drive, so the system is completely solid state. The latest units are designed around the innovative Intel Atom chip set, which does not require a cooling fan.

McDougal: added: “The result is a flexible, durable and competitively-priced system. We are now on our fourth-generation terminal and all the J2s need very little ongoing maintenance so give us an overall low cost of ownership.”

According to McDougal, the features Greggs has designed with J2 have gone on to benefit the whole market.

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