13 January 2009

Douglas’s next-generation POS platform meets current needs for richer customer experiences and greater security

Douglas, a leading fragrance and cosmetics retailer in Europe, is migrating its point of service (POS) systems in 23 countries around the world to Windows Embedded POSReady 2009, the next generation of Windows Embedded for POS.

Built by Wincor Nixdorf, a Windows Embedded partner, and powered by Windows Embedded POSReady 2009, Douglas’s next-generation POS platform meets current needs for richer customer experiences and greater security. The system also addresses longer-term needs for the retailer such as streamlining technical requirements and reducing total cost of ownership.

“The new POS platform provides us with a viable solution for meeting present and future business needs,” said Jeroen Timmer, director of IT at Douglas. “As we look to move toward diskless hardware platforms, we saw a long-term opportunity with Windows Embedded POSReady 2009, which supports flash and other data storage technologies. With fewer moving hardware parts, we expect higher levels of reliability and longer system life cycles, which will save us money over time.”

For Douglas, using POSReady 2009 delivers multiple benefits including: connectivity, it supports the Microsoft .NET Framework 3.5 for building robust Web-enabled applications and services, and offers standards-based plug-and-play support for easy connectivity to peripherals, servers and services; security updates; and the flexibility to enable customisation of the operating system image to align with computing environment and business needs.

“The Windows Embedded team is committed to providing our partners and customers with an innovative POS operating system that enhances POS function and enables retailers to offer a differentiated user experience,” said Ilya Bukshteyn, senior director of Windows Embedded Marketing at Microsoft. “Using familiar Windows technologies, POSReady 2009 enables a connected, rich experience at the checkout counter, which leads to meeting and exceeding shopper expectations and driving customer loyalty.”

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