15 June 2009

Pali Capital needed a mobilty solution that would allow 24/7 access to all turret functionality. It found the perfect partner in IPC.

Pali Capital is a mid-sized, independent global financial services firm focused on delivering high-value services and products to growth-oriented issuers and institutional money managers. During the past two years, Pali has undergone a period of accelerated growth, which has led to increased global communications needs because of business travel. With personnel requiring access to pertinent information while out of the office, the firm needed a solution that would allow 24/7 access to all turret functionality, including private lines; calling-line information; hoot access; conferencing capabilities; and market data.

In the summer of 2008, Pali selected IPC to set up a month-long beta test of its mobility solution MAXaccess. Traders logged more than 140 hours using the product, placing more than 400 calls and spending more than 60 hours with MAXaccess while learning how their trading operation could benefit from the mobility and productivity aspects of the product.

From the very start of the beta testing, it was apparent that MAXaccess was an excellent complement to the desktop turret

Naresh Singh, Pali Capital Meeting Pali’s needs, the solution could be deployed from any location, as well as serving as a cost-effective business continuity planning and disaster recovery solution to protect against unforeseen disruptions or unexpected outages that could prevent regular turret access. So following the successful beta, the firm ordered the MAXaccess mobility solution and additional IPC IQ/MAX trading turrets.

“From the very start of the beta testing, it was apparent that MAXaccess was an excellent complement to the desktop turret,” notes Naresh Singh, Pali Capital’s chief information officer. “It’s clear that IPC understands how to make traders more productive. This new product enables our traders to interact with our clients, accessing all critical turret functionality, including automatic ring-down circuits as if they were at their desks. No other product provides the flexibility to competitively access the market regardless of location, time zones, or access to the office.”

Pali’s IPC Alliance MX solution in New York City consists of two Alliance MX 300 systems running both IQMX and IQ/MAX trading turrets, with line sharing between the two systems. The firm also had to double the number of MAXaccess licences it purchased from those originally anticipated, given the high level of usage during the beta-test phase.

Following a seamless transition, Pali’s traders can now interact with their clients at any time and anywhere, accessing critical turret functionality across various locations and time zones, day or night, as if at their primary workstation. MAXaccess works on a PC and functions wherever there is a broadband Internet connection and a phone, allowing traders to use reliable, private line connections to their clients – ensuring uninterrupted trading communications throughout the business day. Pali has also reported that MAXaccess has made its traders increasingly mobile while still letting them access the business’s most crucial communications tools.

This article first appeared in the Summer 2009 issue of Finance on Windows.

Add a comment