Retail and Hospitality
Smiffy’s deploys K3 Retail solution
28 November 2013
Global fancy dress retailer Smiffy’s has increased operational efficiency and improved business processes after working with K3 Retail to implement a Microsoft Dynamics NAV solution.
Since deploying the solution in March 2009, Smiffy’s has integrated many business departments, including the online, order management, warehouse and finance offices. This has streamlined the processes across the concept to design, creation and delivery stages.
K3 Retail’s system has enabled Smiffy’s to have better control of product data management and product lifecycle management, as well as the product selection and specification, sales order processing, transactions, invoicing and various shipping procedures. The solution also enables product, sizing and stock information to be easily extracted from Dynamics NAV to populate the many reseller websites and data feeds.
The system provides the flexibility and scalability required to gain better control and management of all internal documents
Smiffy's “The system provides the flexibility and scalability required to gain better control and management of all internal documents, with BI delivering better access to document history and information, not just internally but across our network of global stockists,” said Gary Alexander, solutions architect at Smiffy’s. “With K3 Retail providing detailed user acceptance testing, we were able to identify and address any issues before the launch and this substantially contributed to a successful go-live.”
In addition, warehouse procedures are now automated and a handheld device is used to scan products. This has already resulted in operational efficiency savings of 25%.
“Smiffy’s is a technical and innovative company that is constantly looking at ways to gain a competitive edge,” said John Little, sales director at K3 Retail. “The early success of this project demonstrates our commitment to delivering against expectations and we are excited for what the future holds.”
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