24 November 2008

The Agilysys solutions will increase efficiency, reduce waste, save money and improve the guest experience

Twickenham, the London home of English rugby union, has selected Agilysys to implement point-of-sale, inventory and procurement systems.

The stadium, which had been using cash registers at its concession stands, and manual systems for counting inventory and ordering stock needed a solution that automated these processes and maximised efficiency.

Agilysys has provided three systems to manage the stadium’s requirements: InfoGenesis POS; InfoGenesis mPOS; and Eatec Solutions. InfoGenesis POS, which works with Windows Embedded POS, combines powerful reporting and configuration capabilities with a touch-screen terminal application to enable total management of concession operations.

InfoGenesis mPOS is a handheld point-of-sale solution that offers customisable screen layout, barcode scanning, signature capture and online or offline ordering capabilities. It works on the Windows Mobile operating system and will be used at Twickenham to take orders in skyboxes, ensuring continuity of service and satisfied VIP guests.

Eatec Solutions is a full-featured inventory and procurement solution designed specifically for the foodservice and hospitality industries. Along with its core purchasing, inventory, recipe, forecasting, production and sales analysis functions, the solution is unique in offering catering, concessions and retail/merchandising modules in one integrated system.

"We looked at a number of systems, and the Agilysys Solutions simply outperformed the others when measured against one another,” said Sharon Moy-Taylor, retail operations manager for Twickenham Experience. “We appreciate the openness of the Agilysys Solutions, their real-time reporting features and the fact that their systems integrated with other applications we were already using within the business. Also, Agilysys has implemented similar technology in other large venues like ours and has an excellent reputation in the stadium and arena market."

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