Windows 8 makes BT employees mobile
22 November 2012
British Telecom (BT), the multinational telecommunications company headquartered in London, has chosen to implement Windows 8 - Microsoft's recently released touch-optimised operating system.
The company looking for a way that its field-based engineers could pick up and update job information while on the go.
We’ve now deployed about 5,000 Windows 8 devices that are out in the field today and it’s going really well
With Windows 8, BT’s engineers can easily manage and update their assigned job information and carry out troubleshooting on a variety of job-specific tasks.
Additionally, workers will have access to touch-enabled apps on their managed and secure device (in this case, a convertible Panasonic Toughbook) that will allow them to get through their daily tasks more efficiently.
BT said: “We’ve now deployed about 5,000 Windows 8 devices that are out in the field today and it’s going really well! We’ve only just begun to leverage the modern apps, but we know that we absolutely will continue to exploit the new platform in our organisation.”
It is also finding value in Windows 8 features like Virtual Smartcard, DirectAccess and Mobile Broadband, as workers are able to get connected quickly and securely to the information they need through Wi-Fi or mobile broadband connections.
BT sees this as a great productivity enhancer for both field engineers and other highly-mobile employees within its workforce, enabling the company to seamlessly stay connected.
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