5i is a consultancy and services company that specialises in the delivery of unified communication solutions to the corporate sector. Services include the design, implementation and integration of legacy and new communication solutions, to deliver organisation-wide seamless connectivity. Solutions include IP telephony, unified messaging, virtual contact centres, multi-media contact management, customer relationship management, workforce collaboration, call logging and voice recording.In addition to its Microsoft Gold Partner status, 5i is also a Cisco Advanced Unified Communications partner. Many of its clients have successfully integrated Microsoft and Cisco unified communications solutions using 5i services