VeriPark is a software house specialised in providing multi-channel delivery, customer relationship management, contact centre solutions and finance origination solutions for financial institutions. VeriPark is headquartered in Istanbul, Turkey and also has a branch in Dubai. Since 1998, we have completed the largest software projects in Turkey and the EMEA region with leading financial institutions. We are proud to be the leader in online financial services in Turkey with five out of ten of the largest banks in Turkey – including Ziraat, the largest bank in Turkey with 1,300 branches – using our products.
Contact: Anil Tuncel
E-mail: atuncel@veripark.com
Phone: +90 212 285 2234
VeriBranch is a proven, robust and scalable framework for multi-channel online finance from Internet banking to call centres, from branch operations to mobile devices.
· Internet banking
· Phone banking
· Mobile banking
· Kiosk banking
· Branch teller
· Back-office (non STP transaction, limit management, user management)
· Retail banking module (accounts, cards, payments, transfers)
· Corporate banking module (signatories, trade finance, batch transfers)
· Investments module (buy-sell securities, portfolio management, order flow).
VeriLoan – loan origination on MOSS 2007 VeriPark’s Loan Origination System enables loan-origination to run more effectively, reduce the amount of redundancy in the process, eliminate manual processes and automate paper-based processing with automated workflows and rule based decision-making.
· Personal loans
· Credit card applications
· Auto loans
· Mortgage loans.
VeriTouch – financial CRM solution on Dynamics CRM for banks and pension funds.
· 360 degree customer view
· Call centre automation
· Campaign activity management and success analysis
· Complaint management (capture, resolve, escalate, workflows)
· Inquiries (account list, transaction history, card transaction history)
· Transactions (transfers, payments, cards)
· Maintenance (account management, payees, limits, applications)
· Identification and authentication (CTI and IVR integration)
· Proactive actions
· Outbound/inbound call management/telemarketing.