19 November 2009
Retail and Hospitality
Commentary:
Investing in the right technology to develop sales channels is crucial for speciality retailers to achieve excellent customer service and create future sales.
19 November 2009
Retail and Hospitality
Commentary:
Using the latest technology solutions, retailers can save a fortune in straightforward training for staff in their processes and customer service requirements.
19 November 2009
Retail and Hospitality
Feature:
In-store technology such as self service kiosks gives retailers the edge they need with the ever more frugal and demanding customers of today's business environment.
19 November 2009
Retail and Hospitality
Feature:
Using digital channels such as social networking sites and display advertising helps marketing strategies stay ahead to reach and target their key audience.
19 November 2009
Retail and Hospitality
Case Study:
UK football team Leicester City FC used Microsoft Dynamics CRM to unify its player information for better data management and analysis.
23 October 2009
Cross-industry
Commentary:
Jens Butler, principal analyst at Ovum, explains the potential Microsoft’s refreshed operating system has to take off in 2010.
25 September 2009
Cross-industry
Case Study:
Global property consultancy Knight Frank turned to Intercept to help implement its new systems, Citrix XenApp and Microsoft App-V.
10 August 2009
Retail and Hospitality
Commentary:
Russell Dorset, sales and marketing director at Maginus, argues that retailers investing in online retailing are likely to prosper.
7 August 2009
Cross-industry
Commentary:
Jeffrey Mann, research vice president of Gartner describes four ways that businesses are beginning to use Twitter.
7 August 2009
Retail and Hospitality
Feature:
Lindsay James looks at the issues facing retailers in defining and executing a multi-channel strategy that will carry them into the future.
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