Finance on Windows

MICROSOFT TECHNOLOGY IN BANKING, CAPITAL MARKETS AND INSURANCE

Spring 2014

Finance on Windows

Editor: Amber Stokes
Publication manager: Ricky Popat

The Spring 2014 issue of Finance on Windows is out now, focusing on Microsoft technology in banking, capital markets and insurance. In this issue we explore how Accenture, Avanade and Microsoft are delivering business analytics solutions to achieve break-through insight into customer behaviour, business performance and profitability, market modelling and an integrated view of enterprise-wide risk exposure.

Elsewhere in this issue, we talk to Microsoft and its partners about how insurance carriers are seeking to optimise sales performance and service levels to improve customer retention and drive organic growth. Plus, we take a look at how financial services customers, including Credit Suisse and Generali China Life Insurance Company, are benefiting from Microsoft and partner technology implementations.

Magazine highlights

In practice
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We highlight successful Microsoft and partner technology implementations at Credit Suisse, Generali China Life Insurance, TFP, DSK and AS DNB Pank

FEATURE

Completing the picture

Insurers with a holistic view of their customers can offer products and services that they actually need. Amber Stokes explores how Microsoft Dyamics CRM can help them achieve this

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Giving customers financial insight

BNP Paribas’ Frans de Kievit explains the unique challenges the company has experienced while serving its mortgage customers and how its advisors are now able to better inform them. Amber Stokes reports

Special report

An insightful partnership

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Cherie Rowlands explores how the powerful technology alliance – Accenture, Avanade and Microsoft – is delivering successful business analytics solutions to the retail banking industry

News
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A roundup of the latest technology announcements from across the financial services industry including Microsoft’s appointment of Satya Nadella as its CEO, Belgian bank KBC’s implementation of Microsoft Office 365 and Caisse d’Epargne Rhône Alpes’ use of Windows 8

Viewpoints

Redefining customer relationships

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FreedomPay’s Rodney Bowen-Wright describes how incentives and customer service are helping banks to stay at the top of key customers’ wallets

Keeping a finger on the pulse of technology innovation

Finovate CEO Eric Mattson provides insight on the top technology trends of 2014 and how people can benefit from the event’s unique short-form demonstration set-up

Understanding personal finances

Marc Knaap explains how the Figlo Platform helps financial services organisations improve their personal finance services to consumers despite the ever-increasing challenges they face today

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About Finance on Windows

For over ten years, Finance on Windows has been the authority on the use of Microsoft technology in the financial services sector. The magazine covers a broad range of topics such as the evolution of financial services delivery channels, core banking, the development of payments systems, the insurance value chain, and enterprise risk management and compliance.