Customer loyalty: why taking a local approach beats blanket discounting

Customer loyalty: why taking a local approach beats blanket discounting
By Guest | Friday, November 21, 2014

In the grocery industry, attracting and retaining today’s discerning customers requires new levels of customer centricity. Ian Duncan-Lewis and Mike Humphreys from Galleria tell us more

In the grocery industry, attracting and retaining today’s discerning consumer requires new levels of customer centricity

Clas Ohlson selects JustEnough to enhance planning capabilities

Clas Ohlson selects JustEnough to enhance planning capabilities
By Rebecca Lambert | Friday, November 21, 2014

Swedish retailer will implement JustEnough Merchandise Financial Planning and Dynamics AX

Lufthansa and Austrian Airlines to roll out Microsoft Surface Pro 3 devices

Lufthansa and Austrian Airlines to roll out Microsoft Surface Pro 3 devices
By Sean Dudley | Thursday, November 20, 2014

Companies aim to improve cockpit productivity and eradicate paper use on board

Security breaches: protecting your company by supporting your people

Security breaches: protecting your company by supporting your people
By Guest | Thursday, November 20, 2014

As the frequency of security intrusions continues to increase, retailers need to learn from past mistakes and strengthen their existing teams, rather than replacing key players, says Paul Butcher

As the frequency of security intrusions rises, retailers need to strengthen their existing teams, rather than replacing key players, says Paul Butcher

Clicks deploys JustEnough Demand Forecasting and Replenishment

Clicks deploys JustEnough Demand Forecasting and Replenishment
By Guest | Wednesday, November 19, 2014

South African health and beauty retailer reduces store out-of-stocks by 40% with the new solutions

Beijing Middle School 105 connects devices with new intelligent system

Beijing Middle School 105 connects devices with new intelligent system
By Sean Dudley | Wednesday, November 19, 2014

Students and teachers benefit from integrated digital whiteboards, televisions and tablets

Real Madrid and Microsoft team up to accelerate club’s digital transformation

Real Madrid and Microsoft team up to accelerate club’s digital transformation
By Sean Dudley | Wednesday, November 19, 2014

Spanish footballing giant launches new platform powered by Microsoft’s cloud solutions

Dell releases new Unified Communications Command Suite

Dell releases new Unified Communications Command Suite
By Sean Dudley | Tuesday, November 18, 2014

Businesses able to analyse data and identify problems within platforms such as Microsoft Lync and Exchange

Why supply chains are obsolete: transforming retail in the consumer-centric world

Why supply chains are obsolete: transforming retail in the consumer-centric world
By Guest | Monday, November 17, 2014

The consumer-driven marketplace is creating significant change in retail, causing retailers to redesign their entire business model to better serve consumers, says Scott Welty

The consumer-driven marketplace is causing retailers to redesign their entire business model to better serve consumers, says Scott Welty

Microsoft to extend public cloud services in its Japan-based data centres

Microsoft to extend public cloud services in its Japan-based data centres
By Rebecca Gibson | Monday, November 17, 2014

Local data centres will now host Microsoft Office 365 and Dynamics CRM Online in addition to Azure

Panos upgrades franchises to a centralised digital signage network

Panos upgrades franchises to a centralised digital signage network
By Guest | Friday, November 14, 2014

Belgian sandwich chain Panos has upgraded its franchises to a centralised digital signage network from Scala to improve its cross-sell and upsell capabilities and better serve customers

Belgian sandwich chain Panos has improved its cross-sell and upsell capabilities and customer service with Scala solution

AllJoyn to be implemented in Windows 10 operating system

 AllJoyn to be implemented in Windows 10 operating system
By Rebecca Gibson | Friday, November 14, 2014

Open source software framework will enable interoperability between connected devices, regardless of the underlying proprietary technology

Microsoft acquires security solutions developer Aorato

Microsoft acquires security solutions developer Aorato
By Rebecca Gibson | Friday, November 14, 2014

Microsoft aims to provide customers with increased visibility into their identity infrastructure and better protection against cyber threats

Dassault Systèmes launches Engineered to Fly industry solution

Dassault Systèmes launches Engineered to Fly industry solution
By Rebecca Lambert | Thursday, November 13, 2014

New solution is designed to help aerospace and defence suppliers enhance productivity and cut costs

Woolworths adopts Galleria solution to boost promotion strategy and efficacy

Woolworths adopts Galleria solution to boost promotion strategy and efficacy
By Sean Dudley | Thursday, November 13, 2014

Promotion Display Optimization helps Australian retailer realise full potential of promotion campaigns

Microsoft updates its .NET stack and Visual Studio platform

Microsoft updates its .NET stack and Visual Studio platform
By Rebecca Gibson | Thursday, November 13, 2014

Series of updates announced at Microsoft's Connect () event on 12 November

International Retail Franchising Summit

International Retail Franchising Summit
By Rebecca Gibson | Wednesday, November 12, 2014

11 March 2015; Olympia, London, UK

This event is designed to provide strategic and practical solutions for retailers looking to grow their business through franchising

Rackspace supports Microsoft cloud platform in all of its US data centres

Rackspace supports Microsoft cloud platform in all of its US data centres
By Rebecca Gibson | Wednesday, November 12, 2014

Longstanding Microsoft partner has also become a member of the Microsoft Cloud OS Network

Supporting the ‘always-on’ business by keeping valuable data intact

Supporting the ‘always-on’ business by keeping valuable data intact
By Guest | Wednesday, November 12, 2014

In today’s always-on business, there’s no tolerance for downtime or outages. Ian Wells explains how the right business continuity plan can help to ensure maximum availability

In today’s always-on business, there’s no tolerance for downtime or outages, says Ian Wells at Veeam Software

Microsoft replaces Lync with Skype for Business

Microsoft replaces Lync with Skype for Business
By Rebecca Lambert | Tuesday, November 11, 2014

The enterprise collaboration tool will be rebranded for next year, and will look and feel like Skype

WhichPLM publishes review of product lifecycle management in retail

WhichPLM publishes review of product lifecycle management in retail
By Sean Dudley | Tuesday, November 11, 2014

Annual report includes contribution from thought leaders and profiles major vendors

Comparison site LeGuide.com deploys hybrid cloud solution

Comparison site LeGuide.com deploys hybrid cloud solution
By Guest | Tuesday, November 11, 2014

Company designs new platform with help of Dell Consulting Services

Avanade's Digital Workplace: boosting employee engagement

Avanade's Digital Workplace: boosting employee engagement
By Rebecca Gibson | Tuesday, November 11, 2014

Rebecca Gibson explores how Avanade's Digital Workplace approach will help retailers to empower employees with the knowledge they need to enhance the customer experience and become more invested in their role

Avanade explains how retailers can empower employees by giving them intuitive tools

Satya Nadella discusses cloud-enabled mobile experiences at UK event

Satya Nadella discusses cloud-enabled mobile experiences at UK event
By Rebecca Lambert | Monday, November 10, 2014

The Microsoft CEO made his debut appearance in the UK at Future Decoded

Bentley Systems unveils next generation of project delivery software

Bentley Systems unveils next generation of project delivery software
By Sean Dudley | Monday, November 10, 2014

Connect Edition follows on from V8i software and leverages Microsoft’s Azure cloud services

Microsoft pilots revolutionary new Cities Unlocked headset

Microsoft pilots revolutionary new Cities Unlocked headset
By Rebecca Gibson | Monday, November 10, 2014

Technology aims to empower people with sight loss become more independent by providing contextual information as they move 

Microsoft Office is now free for iPhones, iPads and Android

Microsoft Office is now free for iPhones, iPads and Android
By Rebecca Lambert | Friday, November 7, 2014

Users can edit Word, Excel and Powerpoint documents without an Office 365 subscription

Bridging channels: connecting the store with mobile and online

Bridging channels: connecting the store with mobile and online
By Guest | Friday, November 7, 2014

Jacqui Griffiths discovers how retailers are embracing the latest technologies to provide a rich, personalised in-store experience

Retailers are embracing the latest technologies to provide a rich, personalised in-store experience

Michael Dell focuses on data opportunity at Dell World

Michael Dell focuses on data opportunity at Dell World
By Rebecca Lambert | Thursday, November 6, 2014

The internet of things, big data and security were all highlighted in the CEO’s keynote

Dell updates Venue 11 Pro 7000 Series business tablet

Dell updates Venue 11 Pro 7000 Series business tablet
By Rebecca Gibson | Thursday, November 6, 2014

Devices feature extended battery life and thin travel keyboard to improve productivity of mobile workers

Marston’s uses Microsoft Dynamics CRM to enhance customer experience

Marston’s uses Microsoft Dynamics CRM to enhance customer experience
By Sean Dudley | Thursday, November 6, 2014

UK public house operator now able to monitor and use social media to identify and follow trends

Shaping the way we shop in a mobile-first, cloud-first world

Shaping the way we shop in a mobile-first, cloud-first world
By Lindsay James | Thursday, November 6, 2014

In a recent press briefing, Microsoft CEO Satya Nadella outlined the company’s mobile-first, cloud-first strategy, which focuses on delivering applications via the cloud to everyone, on every device. Lindsay James finds out what this means for the retail industry

Lindsay James finds out what Microsoft’s mobile-first, cloud-first strategy means for retail

Dassault Systèmes: putting experiences at the core of retail strategies

Dassault Systèmes: putting experiences at the core of retail strategies
By Rebecca Lambert | Wednesday, November 5, 2014

Dassault Systèmes has rewritten its rulebook to support a new world where retailers and consumer packaged goods companies must put the quality of the consumer experience at the very core of their strategies. Philippe Loeb spoke with Rebecca Lambert to explain just what this entails

Philippe Loeb explains why Dassault Systèmes has rewritten its rulebook to focus on experiences

Dell releases results of first Global Technology Adoption Index

Dell releases results of first Global Technology Adoption Index
By Sean Dudley | Wednesday, November 5, 2014

Surveys investigates how organisations are using security, cloud, mobility and big data

Microsoft and Dropbox partner to enhance Office file sharing

Microsoft and Dropbox partner to enhance Office file sharing
By Rebecca Gibson | Wednesday, November 5, 2014

Users will be able to leverage Office apps to edit, sync and share files directly from Dropbox

Microsoft makes it easier for US government entities to buy Surface Pro

Microsoft makes it easier for US government entities to buy Surface Pro
By Rebecca Gibson | Tuesday, November 4, 2014

Surface Pro 3 licensed by the United States General Services Administration Schedule

Update lets businesses run Dynamics AX in hybrid cloud environments

Update lets businesses run Dynamics AX in hybrid cloud environments
By Rebecca Lambert | Tuesday, November 4, 2014

Businesses will be able to design, develop, test and deploy their ERP projects in the Microsoft cloud

Voice commands come to Microsoft Dynamics CRM 2015 with Cortana

Voice commands come to Microsoft Dynamics CRM 2015 with Cortana
By Rebecca Lambert | Tuesday, November 4, 2014

Latest release will be out this December and also features new Industry Templates

NCR deploys venue management solution at Australia’s Ascot Racecourse

NCR deploys venue management solution at Australia’s Ascot Racecourse
By Sean Dudley | Tuesday, November 4, 2014

Venue in Perth to benefit from improved sales information and touchscreen POS systems

Veeam makes Cloud Connect available within the Azure Marketplace

Veeam makes Cloud Connect available within the Azure Marketplace
By Sean Dudley | Monday, November 3, 2014

Users can offer cloud repositories with Azure for Veeam availability solutions and services

Banks in emerging markets are increasing innovation investments

Banks in emerging markets are increasing innovation investments
By Rebecca Gibson | Friday, October 31, 2014

Infosys report indicates that banks are investing in key areas to meet customer expectations 

Dell unveils Spotlight on SQL Server Enterprise 11.0 solution

Dell unveils Spotlight on SQL Server Enterprise 11.0 solution
By Sean Dudley | Friday, October 31, 2014

Enhancements also made to Foglight, Toad and LiteSpeed for SQL Server solutions

Microsoft launches health platform and smart band to deliver fitness insights

Microsoft launches health platform and smart band to deliver fitness insights
By Sean Dudley | Thursday, October 30, 2014

Microsoft Band monitors the wearer's health as well as notifying them of incoming calls, e-mails and more

Microsoft helps modernise Special Olympics’ software

Microsoft helps modernise Special Olympics’ software
By Sean Dudley | Thursday, October 30, 2014

Non-profit organisation benefits from the possibilities of the cloud with new partnership

Nottingham CityCare Partnership benefits from Microsoft Dynamics NAV

Nottingham CityCare Partnership benefits from Microsoft Dynamics NAV
By Sean Dudley | Wednesday, October 29, 2014

Integrated enterprise resource planning and accounting solution from Azzure IT helps cut costs.

Microsoft to add mobile device management for Office 365 users

Microsoft to add mobile device management for Office 365 users
By Rebecca Lambert | Wednesday, October 29, 2014

New capabilities will give businesses the ability to manage Office 365 data on nearly any device

Azure Batch and Azure Automation unveiled at TechEd Europe

Azure Batch and Azure Automation unveiled at TechEd Europe
By Rebecca Lambert | Wednesday, October 29, 2014

New cloud services will help businesses to intelligently automate and streamline their IT operations

Saudi Arabia is to become the manufacturing hub of the Middle East

Saudi Arabia is to become the manufacturing hub of the Middle East
By Rebecca Gibson | Tuesday, October 28, 2014

IDC report indicates that IT services and software are to become the fastest-growing segments of the country's manufacturing sector

Papworth Hospital improves patient care with CCube Solutions software

Papworth Hospital improves patient care with CCube Solutions software
By Rebecca Lambert | Tuesday, October 28, 2014

The UK cardiothoracic centre's electronic medical records system caters for new patient pathways

Schneider Electric unveils Wonderware IntelaTrac 5.0

Schneider Electric unveils Wonderware IntelaTrac 5.0
By Sean Dudley | Tuesday, October 28, 2014

New release provides a modernised customer experience which leverages Windows 8.1 pro